Help & Contact

Will you inform me if my flight is delayed on the day of departure?

If you have booked your flight on our website or service center, we will automatically inform you of flight delays of 2 hours or more on the day of departure. We will use the e-mail address or mobile phone number you provided when booking your flight.

Have you booked your flight with a travel agency or on a different website or you want to receive information to a different e-mail address / mobile phone number then please contact our service center.

As we always strive to get you to your destination as quickly as possible, even in the event of irregularities, please keep in mind that our planning and the times indicated in our communication may continue to change.